What Happens to My Orders and Positions if I Freeze My FYERS Account?

Freezing your FYERS trading account is a protective measure that blocks all trading activity while keeping your funds and holdings safe. However, you must carefully manage your pending orders and open positions before raising a freeze request.

How pending orders are handled during a freeze

Smart Orders and GTT Orders: These will be automatically rejected if triggered while your account is frozen. They cannot execute.
Bracket Orders (BO) and Cover Orders (CO): If you have open BO/CO orders at the time of freezing, our Support team will contact you to help manage or close those positions.
Regular Pending Orders: All regular pending orders will be automatically cancelled once the freeze takes effect.

To avoid automatic cancellations or intervention, always cancel pending orders before requesting a freeze.

How open positions are handled during a freeze

Self-freeze (voluntary request)

You cannot voluntarily freeze your account if you have open positions.
The system will block your freeze request until all positions are closed.

Regulatory freeze (SEBI, Exchange, or Depository directive)

We will notify you and give you a deadline to close all open positions.
If you do not act, our Risk Management (RMS) team may square off your open positions.
Once positions are cleared, we will freeze the account as required.

If your FYERS account is frozen (voluntarily or due to inactivity), you can unfreeze it instantly through OTP verification on your registered mobile and email. For the step-by-step process, refer to this article.

Note: If your account was frozen due to a regulatory directive (SEBI, exchange, or depository), the unfreeze option may not be available until compliance is cleared.

What if...

Scenario	Outcome
I freeze my account with Smart/GTT orders open	They won’t execute; they’ll be automatically rejected if triggered.
I have active BO/CO orders	Our Support team will contact you to manage or close them.
I have regular pending orders	They will be automatically cancelled when the freeze takes effect.
I request to freeze, but have open positions	You’ll be asked to close them first; the freeze cannot proceed otherwise.
We initiate freezing based on a SEBI/exchange directive	You’ll be given a deadline; our RMS team may square off your positions if you don’t act.
I close my positions after notification	Your account will be frozen as per the standard process.
RMS closes my positions	We will freeze your account once positions are squared off.
I want to avoid order rejections	Cancel all pending orders and close positions before raising a freeze request.
I want to unfreeze my account	Follow the steps in this guide.

Important: Always cancel pending orders and close open positions before requesting a freeze. If you fail to act on a regulatory freeze notification, our RMS team may forcibly close your positions.

Tip: Freezing is a safety feature — your funds and holdings remain secure, but orders cannot remain active while the account is frozen.

Last updated: 12 Nov 2025