How to Unfreeze My Trading Account on FYERS?
If your FYERS trading account is frozen, you can unfreeze it instantly through a secure OTP verification process. This option is available directly from the login screen or post-login dashboard.
Once your account is unfrozen, you’ll regain access to all trading platforms and can resume normal activity.
On FYERS Web or App
- Log in to the FYERS platform (Web or App).
- Click or tap on Unfreeze Account — this option will appear on the login screen if your account is frozen.
- You will receive OTPs on your registered mobile number and email ID.
- Enter both OTPs correctly to complete the verification and proceed.
- Once verified, your account will be unfrozen immediately.
Visual Guide
Things to Remember
- OTP is sent to both your email and mobile number registered with FYERS.
- The unfreeze process works only if your account was frozen voluntarily or due to inactivity.
- If your account was frozen due to regulatory reasons, you may not see the unfreeze option.
- There’s no need to raise a support ticket unless OTP fails or access is restricted.
What if...
| Scenario | Resolution |
|---|
| I don’t receive OTPs | Wait and retry. Check spam folders and verify mobile/email registration |
| OTP verification fails | Retry or raise a support ticket if the issue persists |
| I was frozen due to compliance flags | Contact our support for manual review |
| I can't access the login screen | Contact our support |
| I unfreeze successfully | You can start trading immediately |
Last updated: 27 Aug 2025
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