How to Request a Common Static IP Address for Family Members (Retail Algo Regulations)?

How to Enable a Common Static IP Address for Family Members (Retail Algo Regulations)?

As per regulations, API users must use a validated static IP address, and orders are allowed only from the whitelisted static IP. Each user must have a unique static IP, and it cannot be shared across multiple users.

However, an exception is allowed for family members. A common static IP address can be enabled for eligible relationships, subject to KYC verification.

A common static IP can be requested only if the accounts belong to:

  • Spouse
  • Dependent parents
  • Dependent children

Steps to enable a common static IP address

1. Fill the declaration form

  1. Download Family Declaration Form
  2. Mention all family members along with their Client ID
  3. Ensure the form is signed by all family members against their names and Client IDs

2. Attach supporting documents

Provide valid proof of relationship:

  • Father & child: ID proof showing S/O or D/O
  • Mother & child: Birth certificate with both names
  • Spouse: Marriage certificate

3. Send your request

Email the following to [email protected]:

  • Signed declaration form (soft copy)
  • Supporting documents

Subject line:
Request for KYC Validation – Declaration Form for Static IP Address (Client Code: XXXX)

What happens next

  • Documents are verified as part of KYC
  • Once approved, a common static IP is assigned
  • Orders will be allowed only from the approved (whitelisted) static IP
Important: Requests outside the defined family relationships will not be accepted. 

What if...

ScenarioWhat we recommend
My request is rejectedEnsure the relationship proof clearly mentions names. If unsure, contact our support team for guidance.
Documents are unclearUpload clear, legible documents. Blurred or incomplete proofs may delay or reject your request.
I missed sending physical documentsSend them at the earliest. Delays may lead to the static IP being disabled.
I’m unsure about eligibilityOnly spouse, dependent parents, and dependent children are allowed. Contact us for clarification.
Tip: Ensure names and relationships match across all documents before submitting. This helps process your request faster.

Last updated: 27 Mar 2026

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