Why is the withdrawal request is being rejected?
You could have requested the payout higher than the balance available, or you have sold shares or made profits, that can be withdrawn only after T+2 days in case of Equities or T+1 day in case Derivatives (FNO/CDS/MCX) respectively.
Note – If you are trading in both equity and commodity segment, and if you have a negative balance in either of the accounts, your withdrawal request will be rejected. You will have to clear your dues to make a withdrawal.
How do I modify the payout request?
You can modify your withdrawal request at ease. 1. After placing a withdrawal request (refer to this article), if you want to modify the amount/bank details, click on the “Pencil Icon” under the heading “Take Actions” as shown in the image below: ...
How much time does it take to process the withdrawal request NSE/MCX?
Withdrawal requests that have been placed before 6:30 AM will be processed and get credited to your bank account during the same day whereas withdrawal requests that have been placed after 6:30 AM will be processed during the next working day. Note: ...
Do I receive the Email confirmation for the payouts are processed/rejected?
Yes, you will receive the mail confirmation that your withdrawal processed successfully. If your payout is rejected due to ‘No Clear Balance’, you will not be notified through the mail. You can check the status of your payout by writing to ...
How do I cancel the payout request?
You can drop a mail to firstname.lastname@example.org, and the payout will be cancelled as per the request, you will receive a unique ticket number to your Email address, which you can use to track the progress and responses online.
I have a balance in my ledger, but I am unable to place withdrawal?
This will happen if you have closed the derivative position or if you have sold the equities. You can only withdraw the funds after T+1 days in case of Derivatives (FNO/CDS/MCX) and T+2 days in case of equity. This is because Exchanges in India ...