Why Do I Receive SMS and Email Alerts from NSE, BSE, or MCX When I Trade

Why Do I Receive SMS and Email Notifications from NSE, BSE, or MCX When I Trade?

At FYERS, whenever you place and execute a trade, the respective exchange such as NSE, BSE, or MCX sends you a confirmation through SMS and email. These alerts are part of SEBI’s investor protection framework and are meant to confirm that trades are executed as per your instructions.

Purpose of Exchange Trade Notifications

  • Confirm trade execution: Provides real-time confirmation of your trade details.
  • Prevent unauthorised activity: Alerts you immediately in case of any trade executed without your consent.
  • Enable verification: Allows you to cross-check your FYERS contract note with official exchange data for transparency.

Regulatory Basis for Alerts

These trade notifications are issued under SEBI circular SEBI/HO/MIRSD/DOP/P/CIR/2021/569 and subsequent exchange regulations. They are mandatory for all brokers and exchanges to ensure investor awareness and prevent unauthorised trading activity.

  • Every trade executed through FYERS is reported to the respective exchange.
  • Exchanges independently verify and confirm trades directly to the client via SMS and email.
  • This ensures that your trading activity is fully traceable and compliant with SEBI standards.

What Do These Alerts Contain?

  • Exchange name (NSE, BSE, MCX)
  • Client ID or UCC
  • Buy or Sell value
  • Instrument and trade type
  • Trade time and order reference number

Sample SMS and Email Formats

Below are examples of the types of regulatory alerts you may receive from exchanges after placing a trade through FYERS.

Alert TypeSample Message
SMS from NSENSE: Trade alert for Client ID FYERS1234. Bought 50 shares of RELIANCE at ₹2,500 on NSE. Verify your trades at nseindia.com.
Email from BSEDear Investor, You have traded on 06-Nov-2025 under Client ID FYERS1234. Buy 100 shares of INFY at ₹1,420. Please verify your trade at bseindia.com/investors/trade_check.aspx.
Email from MCXMCX Trade Alert: Order ID 0042 executed for SILVERM NOV FUT. Quantity 1 lot. Price ₹79,450. Verify details at mcxindia.com.

These samples are for illustration only. The actual message format may vary depending on the exchange and the trade type.

Always compare your FYERS contract note with exchange alerts to confirm that all trades match correctly.

Where Can I Verify My Trades?

You can verify your trades directly through exchange portals:

What If...

ScenarioRecommended Action
I did not place a trade but received an alertContact our support immediately so we can verify your account activity and take necessary action.
The trade value in the SMS does not match my FYERS reportAllow for a short delay between broker and exchange reports. Check your FYERS contract note for the final trade confirmation.
I do not receive any alertsEnsure your registered mobile number and email address are updated in your FYERS account and with the exchanges.
Important: Exchange alerts are regulatory communications. FYERS cannot alter, delay, or disable them. If you receive an alert for a trade you did not initiate, contact our support without delay.

Last updated: 06 Nov 2025