What should I do if my FYERS account becomes dormant or inactive?

What should I do if my FYERS account becomes dormant or inactive?

If your FYERS account has no trading activity for 12 consecutive months, it will be marked as dormant or inactive in accordance with exchange regulations. A dormant account is disabled for trading, but you can reactivate it online through FYERS (Web or App).

What is a dormant trading account?

A dormant account at FYERS is one with no trading activity for 12 consecutive months. As per guidelines issued by the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE):

  • The account is marked inactive and disabled for trading.
  • This restriction is implemented to protect your funds and personal data.
  • You remain the account holder, but must complete reactivation to resume trading.

What happens after your account is marked inactive?

Inactivity PeriodWhat HappensWhat You Need To Do
Within 2 yearsAccount is dormantNo documents needed. Just reactivate online.
More than 2 yearsDormancy extends to SEBI limitsSubmit fresh KYC documents, complete IPV, and broker due diligence.

To reactivate your inactive FYERS account, please refer to this article.

If your account becomes dormant, you can still access it and reactivate it online.

What if...

ScenarioWhat to do
I haven’t traded within the last 2 yearsYou can reactivate online without submitting new documents.
I haven’t traded for more than 2 yearsYou'll need to complete re-KYC, IPV, and due diligence.
My reactivation failedCheck for email instructions or contact us.

Last updated: 01 Aug 2025