What do I do if there is a signature mismatch?
If your signature on submitted documents does not match, FYERS requires an additional declaration to verify and authorize the discrepancy. This helps maintain the integrity of your KYC records and avoid delays in account opening.
Why signature matching is important
As part of the KYC compliance process, the signature on your application must match across all documents, especially:
- PAN card
- Bank proof
- Scanned signature submission
A mismatch could raise concerns over identity verification and will require further clarification.
How to resolve a signature mismatch
If your signatures differ on submitted documents:
- Submit a signed declaration stating both signatures belong to you and are valid
- This declaration confirms that you authorize FYERS to accept both versions of your signature
FYERS onboarding executives can guide you through the format and submission process for the declaration.
How to avoid this issue
To completely avoid signature mismatches, you can:
- Open your FYERS account online using Aadhaar-based eSign via OTP
- This method doesn't require physical signatures and is fully compliant with KYC norms
What If:
| Scenario | What You Should Know |
|---|
| My PAN signature differs from my bank signature | A signed declaration is mandatory to proceed |
| I’m unsure about the mismatch | Contact FYERS account opening support for help with verification and declaration format |
| I want to skip signature steps | Choose Aadhaar-based eSign for a fully digital, signature-free experience |
Always sign documents consistently using your official signature format to avoid KYC delays or rejections.
Related Articles
Why is a scanned signature required if I’m e-signing documents?
All applicants must provide a signature during the FYERS account opening process. This step is mandatory under SEBI's KYC guidelines and is required even if you're completing the application via Aadhaar-based e-Sign. You can either upload a scanned ...
What should I do if there’s a name mismatch between PAN and bank account?
When opening a FYERS account, your name must match exactly across all submitted documents. If the name on your PAN card differs from your bank account or address proof, FYERS will request additional documentation to complete KYC verification. ...
How to open a FYERS account offline?
FYERS has transitioned to a fully digital, Aadhaar-based account opening process. As a result, all new accounts must be opened online. However, if our support team has explicitly advised you to apply offline due to exceptional circumstances, here's ...
Can a minor invest in mutual funds with FYERS?
Yes, minors can invest in mutual funds with FYERS. The process is the same as for any individual account, except that all transactions are carried out by the guardian linked to the minor’s account. Mutual fund investing through FYERS Mutual funds can ...
What are the documents required to open minor Demat account with FYERS?
Guardians can open a minor Demat account with FYERS through an online process. However, before starting the application, the guardian must already hold an active FYERS Demat account. Documents required for opening a minor Demat account Make sure the ...