How Can I Reset or Change My Trading Password on FYERS?
A separate “trading password” is no longer required on FYERS. Sign-ins are secured with either a One-Time Password (OTP) or a Time-Based One-Time Password (TOTP) along with your PIN. This keeps logins fast and secure, so there’s nothing to reset or remember beyond your PIN.
Important: OTP is enabled by default. To use TOTP, first turn it on from Profile → Others on FYERS App or FYERS Web.
Using OTP (Default Method)
- On the FYERS App or FYERS Web, enter your Client ID or registered mobile number.
- A 6-digit OTP is sent to your registered mobile and email.
- Enter this OTP along with your PIN to log in.
Using TOTP (Optional)
- On the FYERS App or FYERS Web, go to Profile → Others.
- Find External 2FA TOTP and enable it.
- Scan the QR code using an authenticator app such as Google Authenticator, Microsoft Authenticator, or Authy.
- The app generates a 6-digit TOTP that refreshes every 30 seconds.
- Enter this TOTP along with your PIN whenever you log in.
For detailed setup steps, see How to set up TOTP in FYERS.
Tip: Prefer TOTP for quicker, more reliable sign-ins—useful when SMS/email delivery is delayed. Turn on cloud backup in your authenticator (if available) for easy recovery.
What If...
| Scenario | What to Do |
|---|
| I didn’t receive an OTP | Check your registered mobile and email. Retry after a minute. If it still doesn’t arrive, contact us. |
| My TOTP isn’t working | Ensure your phone’s date/time is set to automatic and enter the latest 6-digit code. If needed, re-link the authenticator. |
| I forgot my PIN | Reset the PIN from the login page via Forgot PIN and verify with OTP. |
| I want to switch from OTP to TOTP | Enable External 2FA TOTP under Profile → Others on App or Web, then scan the QR in your authenticator. |
Last updated: 02 Dec 2025
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