Why Can’t I Install or Update the FYERS App on My Phone?
Why you can’t install or update the FYERS app (device/OS requirements & fixes)
If Google Play shows “incompatible” or the FYERS app won’t install/update, your device likely doesn’t meet the minimum Android requirement.
Use the steps below to check your OS version and see alternatives.
Note: FYERS requires Android 7.0 (Nougat, API 24) or higher for installs and updates via Google Play.
Device/OS support
- Supported: Android 7.0 and above (e.g., 7.1, 8, 9, 10, 11, 12, 13, 14, 15 as applicable).
- Not supported: Android 6.x and below.
Impact for Android users
Note (iOS): FYERS iOS app support remains unaffected.
Steps to check (& update) your Android version
- Check your version: Open Settings → About phone (or About device) → Android version. Confirm it shows 7.0 or higher.
- Update your device (if available): Go to Settings → System → System update (labels vary by brand). Install any available updates.
- Alternate access (if unsupported): Use FYERS Web or FYERS Trader on desktop web browsers. FYERS Web is not supported on mobile browsers.
Troubleshooting
- Play Store still shows “incompatible” on Android 7+: Clear Play Store cache/data, reboot, and try again. Ensure Google Play Services is updated.
- Can’t update due to storage: Free up space (apps/photos), then retry the update.
- Enterprise-managed device: Your IT policy may block installs/updates. Contact your administrator.
- Rooted/modified device: Security checks may fail on modified OS builds; use a compliant device.
- Manufacturer hasn’t provided updates: If your device is stuck on Android 6.x, consider a supported device or use FYERS on desktop web as an alternative.
What if…
| Scenario | Resolution |
|---|
| My device is on Android 6.x or lower | You can’t install/update via Play Store. Use FYERS Web or FYERS Trader on desktop browsers. Consider upgrading to a supported device. |
| Play Store says “This app isn’t compatible with your device” but I’m on Android 7+ | Update Play Store & Google Play Services, clear Play Store cache/data, reboot, and try again. Ensure device has required Google services and a 64-bit compatible build if applicable. |
| I don’t have enough storage to update | Free up space (uninstall unused apps, offload photos/videos), then retry the update. |
| The app used to work but updates stopped arriving | Your device may no longer be supported by the manufacturer or Google services. Stay on the last working version or switch to desktop access via FYERS Web/Trader. |
| I use an enterprise/managed device | App installs/updates can be blocked by IT policy. Contact your administrator to allow FYERS from Play Store. |
Updated on: 07 Nov 2025
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