Will I receive email confirmations for processed or rejected payouts?
Indeed, we ensure transparency. When your withdrawal has been successfully processed, you'll receive an email confirmation. However, if your payout gets rejected due to a reason like 'No Clear Balance', you might not receive an email notification. To enquire about the status of your payout, you can:
Write to us at [email protected].
Call our helpline at 080-60001111.
Alternatively, verify your fund limit via your ledger account through the Back Office or our platform.
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How long does it take to process a withdrawal request?
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