Will I Be Notified About a Margin Call for Any Shortfall?
Yes. If there’s a margin shortfall in your Margin Trading Facility (MTF) account, we notify you through email alerts, WhatsApp messages, and in some cases, phone calls. These notifications are meant to give you time to restore your margin and avoid a square-off of your positions.
How Margin Call Notifications Work
- Trigger:
A margin shortfall is detected when your available margin falls below the required level for open MTF positions. - Notification Channels:
Alerts are sent via email, WhatsApp (on your registered number), and in some cases, you may also receive a phone call. - Your Action:
Add funds or reduce positions promptly to restore margin and avoid liquidation.
Important: During periods of extreme market volatility, our Risk team may square off positions without prior notice if your margin breaches risk thresholds. Always maintain sufficient funds.
What If...
| Scenario | What You Can Do |
|---|
| You received a margin shortfall alert | Add funds immediately or reduce positions to restore margin. For more details, see the consequences of margin shortfalls. |
| You didn’t receive an email or WhatsApp message | Check your spam/promotions folder and verify your registered email and WhatsApp number in account settings. Always monitor margin status on the FYERS platform. |
| Markets are highly volatile | Square-off may occur without prior notice. Maintain extra margin buffers during volatile periods to avoid forced liquidation. |
| You need help understanding an alert | You can contact our support team with your client ID and alert details. |
Tip: Proactively monitor “Funds & Margin” on the platform and set personal buffers so you can top up before a shortfall occurs.
Last updated: 02 Sep 2025
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