Troubleshooting UPI Transfers to FYERS trading Account

Why isn't my UPI transfer reflecting in my Trading account?

If you’ve transferred funds to your FYERS trading account using UPI or other supported methods and don’t see the updated balance, it could be due to transaction processing delays or a temporary hold at the bank or payment gateway.

Expected Fund Reflection Timeframes

Transfer MethodTypical Time for Funds to Reflect
NEFT / RTGS2–4 hours
IMPS10–30 minutes
UPI via Payment GatewayInstant (usually within minutes)
UPI via manual bank routeUp to 2 hours depending on bank

In some rare cases, fund crediting can take up to 24 hours, especially if the transaction needs reconciliation.

Tip: Always use the FYERS Instant Payment Gateway for the fastest and most reliable transfers.

What to Do if Funds Don’t Reflect

  • Step 1: Wait for the typical processing time for your chosen method.
  • Step 2: If funds don’t reflect, send an email to [email protected] with:
    • A screenshot of the debit from your bank account
    • Bank statement (optional but recommended)
    • UPI/transaction reference number

What if…

ScenarioWhat you can do
Funds not reflecting after 4 hoursEmail FYERS support with a bank debit screenshot and transaction ID.
Payment failed or was reversedIt may take up to 24 hours for the amount to appear or be refunded.
I transferred via an unregistered bankFunds may be refunded in T+2 working days; consider linking the account.
Last updated: 12 Jun 2025