Why is the the money added using IMPS/NEFT/ RTGS/UPI not reflects in Trading account?

Why is the the money added using UPI not reflecting in Trading account?

Sometimes, funds transferred via UPI or other online payment modes may not reflect immediately in your FYERS trading account. This could be due to processing delays from your bank, the payment gateway, or due to technical reconciliation delays.

Expected Credit Timelines

Transfer ModeExpected Credit Time
IMPSWithin 10–30 minutes
NEFT/RTGSWithin 2–4 hours
UPI (via Instant Gateway)Instantly (or within minutes)

What to Do If Funds Are Not Reflected

  1. Wait for the standard processing time for your selected payment method.
  2. If not reflected:
    • Take a screenshot of the bank debit confirmation.
    • Ensure the image clearly shows:
      • Amount
      • Date and time
      • Account number and transaction ID
    • Email the screenshot to: [email protected]

The FYERS team will coordinate with the payment gateway and bank to resolve the issue.

If the payment fails, please allow up to 24 hours for the funds to reflect back. Always attach your debited bank statement for quicker resolution.

What if…

ScenarioWhat you can do
Payment succeeded but funds are not visibleSend proof of debit to FYERS Support.
I used an unregistered bank for UPITransfers from unregistered accounts may be rejected.
There’s no update for over a dayContact FYERS Support with your transaction ID and bank proof.
Last updated: 12 Jun 2025