UPI Payment Not Reflected in FYERS Account

Why is the Money Added Using UPI Not Reflecting in My Trading Account?

If you’ve transferred money via UPI and it hasn’t reflected in your FYERS trading account, don’t worry—this is typically caused by delays in processing or reconciliation. These issues can arise from your bank, the payment gateway, or syncing lags between systems.

Expected credit timelines

Transfer ModeExpected Credit Time
UPI (via Instant Gateway)Instantly or within a few minutes
IMPSWithin 10–30 minutes
NEFT / RTGSWithin 2–4 hours

If you’ve used FYERS’ UPI-based Instant Payment Gateway, funds should appear immediately. For other UPI transfers, some delay is possible based on your bank’s response time.

What to do if funds are not reflected

  1. Wait for the standard processing time listed above.
  2. If funds are still not showing:
    • Take a screenshot of your bank debit confirmation.
    • Ensure the image shows:
      • Amount
      • Date and time
      • Bank account number
      • UPI reference or transaction ID
    • Email it to [email protected] with a brief explanation.

The FYERS team will work with the payment gateway and your bank to trace and credit the amount.

If the transaction has failed but funds are debited, banks may auto-reverse the payment within 24 hours. Sending your debit proof speeds up resolution.

What if…

ScenarioWhat you can do
Payment succeeded but funds are not visibleEmail your bank debit proof to [email protected] for investigation.
You used an unregistered bank account for UPITransfers from unlinked accounts are not accepted and may be auto-rejected.
There’s been no update for over 1 dayContact our support with your UPI reference ID and proof of debit.
For faster and more reliable fund credit, use the FYERS Instant Payment Gateway with UPI from a registered bank account.

Last updated: 21 Aug 2025