UPI Payment Not Reflected in FYERS Account

Why is the money added using UPI not reflecting in my trading account?

If you’ve transferred money via UPI and it hasn’t reflected in your FYERS trading account, don’t worry—this is typically caused by delays in processing or reconciliation. These issues can arise from your bank, the payment gateway, or syncing lags between systems.

Expected credit timelines

Transfer ModeExpected Credit Time
UPI (via Instant Gateway)Instantly or within a few minutes
IMPSWithin 10–30 minutes
NEFT / RTGSWithin 2–4 hours

If you’ve used FYERS’ UPI-based Instant Payment Gateway, funds should appear immediately. For other UPI transfers, some delay is possible based on your bank’s response time.

What to do if funds are not reflected

  1. Wait for the standard processing time listed above.
  2. If funds are still not showing:
    • Take a screenshot of your bank debit confirmation.
    • Ensure the image shows:
      • Amount
      • Date and time
      • Bank account number
      • UPI reference or transaction ID
    • Email it to [email protected] with a brief explanation.

The FYERS team will work with the payment gateway and your bank to trace and credit the amount.

If the transaction has failed but funds are debited, banks may auto-reverse the payment within 24 hours. Sending your debit proof speeds up resolution.

What if…

ScenarioWhat you can do
Payment succeeded but funds are not visibleEmail your bank debit proof to [email protected] for investigation.
You used an unregistered bank account for UPITransfers from unlinked accounts are not accepted and may be auto-rejected.
There’s been no update for over 1 dayContact our support with your UPI reference ID and proof of debit.
For faster and more reliable fund credit, use the FYERS Instant Payment Gateway with UPI from a registered bank account.

Last updated: 21 Aug 2025

    • Related Articles

    • Can I transfer money using UPI to my trading account?

      Yes, FYERS allows you to transfer funds instantly to your trading account using UPI. It's a fast, secure, and preferred method for most users. You can also choose from other options like NEFT, RTGS, and IMPS for non-UPI transfers. UPI Fund Transfer ...

    • Why isn't my UPI transfer reflecting in my Trading account?

      If you’ve transferred funds to your FYERS trading account using UPI or other supported methods and don’t see the updated balance, it could be due to transaction processing delays or a temporary hold at the bank or payment gateway. Expected Fund ...

    • How to add funds to your FYERS account using the app or web?

      Adding funds to your FYERS trading account is simple and secure. You can use UPI for fast transfers via both the FYERS App and web platform. This guide walks you through each step. Steps to Add Funds via UPI Log in to your FYERS account at ...

    • Why aren't my recently added funds reflecting in my trading account ledger?

      If your funds aren’t showing in your FYERS trading account ledger right away, don’t worry—this is usually a temporary delay depending on your payment method and when the transaction was made. Your ledger should auto-update by the end of the same ...

    • I want to practice trading without risking real money. How can I do it?

      You can use the Paper Trading feature — it was specifically designed to execute simulated trades without having to risk real money. To practice trading using Paper Trading, first open a chart, and then open the Trading Panel and select Paper Trading. ...