Why is my order rejected with the message 'Client not allowed to trade in NSE Equity' and how can I resolve it?
If you’re seeing the error message "Client not allowed to trade in NSE Equity" while placing an order, it usually means that your trading permissions for the NSE Equity segment are not active. This can happen for a couple of reasons, and here’s how you can resolve it quickly.
Common reasons for this rejection
1. Demat account not linked
- To trade in the NSE Equity segment, you must have an active Demat account linked to your FYERS trading account.
- If you haven’t opened a Demat account yet, that’s likely the reason for the rejection.
2. Recent account activation (UCC delay)
- If you’ve just joined FYERS and your documents have recently been verified, there could be a slight delay in the Unique Client Code (UCC) activation with the exchange.
- During this short window, your trading permissions may not yet be enabled for NSE Equity.
How to resolve the issue
What If...
| Scenario | Explanation |
|---|
| I don’t have a Demat account | You’ll need one to trade NSE Equity. Open it via FYERS easily. |
| My account is new and I just signed up | Wait 24–48 working hours or contact support to confirm UCC mapping. |
| I already have a Demat and it still doesn't work | Contact FYERS Support to verify your segment activation status. |
To avoid trading interruptions, always ensure your KYC and Demat linking are fully completed. Segment activation delays are rare but easily fixable with support assistance.
Last updated: 28 Jun 2025