As per the Securities & Exchange Board of India (SEBI) circular dated 3 November 2021, investors must keep their PAN, KYC, and Nomination details updated. This is required for smooth processing of service requests such as duplicate certificate issuance, replacement or renewal of certificates, dematerialization of physical share certificates, rematerialization, and other listed services.
Important: If PAN, KYC, and nominee details are not updated, the folio with the Registrar & Transfer Agent (RTA) can be suspended or frozen, and dematerialization requests may not be processed.
Where and How to Submit Details
For dematerialization, submit PAN, KYC, and nomination information to the respective company’s Registrar and Transfer Agent (RTA). If you hold physical certificates for multiple companies, each company’s RTA requires a separate submission.
Example: If Shruti wants to dematerialize Reliance Industries Ltd. certificates, the details must be furnished to Reliance Industries Ltd.’s RTA. If she also holds certificates of other companies, the same details must be provided to each company’s RTA individually.
Tip: Keep PAN, Aadhaar, contact details, and nominee information updated in advance to avoid delays when raising a dematerialization request.
What If...
| Scenario | What to Do |
|---|
| PAN or KYC is not updated | Submit updated PAN, KYC, and nomination details to the concerned RTA immediately to prevent suspension or freezing of the folio. |
| Shares held across multiple companies | Provide PAN, KYC, and nominee details separately to each company’s RTA. |
| Submitted details but status shows pending | Processing may take 2 to 5 working days. Follow up with the respective RTA if it exceeds this timeline. |
| Unsure about documentation or the process | Refer to the official SEBI circular. If you need help coordinating your demat request, contact us. |
Last updated: 02 Dec 2025
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