I requested for the payout, but money hasn’t credited to my bank account?

Why hasn't my requested payout been credited to my bank account yet?

Payouts requested post 5:00 AM on Saturdays and on Sundays are scheduled for processing on the following Monday. If a public holiday ensues, then the payout processing shifts to the next available working day. Typically, for payout requests from Monday to Saturday, the funds should reflect in your bank account within 24 hours. If this duration has been exceeded, kindly contact us immediately at [email protected], and we will promptly address the matter.