I requested for the payout, but money hasn’t credited to my bank account?

Why hasn't my requested payout been credited to my bank account yet?

If your payout hasn't reached your bank account within the expected timeframe, it may be due to weekend or holiday delays. Most requests are processed on the same or next working day depending on when the request is made.

Standard Payout Timelines

Request DayExpected Credit Time
Monday–Friday (before 5:00 PM)Credited same day or within 24 hours
Saturday (after 5:00 AM)Processed on Monday
SundayProcessed on Monday
Public HolidayProcessed next working day
Important: If your payout hasn’t been credited after 24 hours and there is no holiday in between, email [email protected] with your payout reference details for prompt assistance.

What if…

ScenarioWhat you can do
Payout requested on a weekendExpect credit on the next working day.
A holiday followed your requestThe processing will be delayed until the next working day.
It's been over 24 hours with no updateContact FYERS Support with your request ID.
Last updated: 12 Jun 2025