Why Doesn’t FYERS Assign Relationship Managers (RM)?
We at FYERS are built for active, self‑directed traders and investors. We do not assign Relationship Managers (RMs) because an RM‑based model adds hand‑holding and overhead that slows support and does not scale fairly for everyone. Our approach keeps support fast, consistent and unbiased for all clients.
How FYERS Offers Support Without RMs
- Support Portal: Access FAQs, guides and step‑by‑step help 24/7.
- Raise a Ticket: Email [email protected] to create a trackable query (you will get a ticket ID by email).
- Call Support: 080 6000 1111 (please call from your registered mobile number).
- Community & Blog: Get updates and clarity through the FYERS Blog and Community.
- School of Stocks: Learn strategies and concepts via our education portal.
Why We Don’t Assign RMs
| Reason | Explanation |
|---|
| Target audience | FYERS is built for independent traders and investors who prefer speed and control. |
| Scalable support | RM models are resource‑heavy and slow to scale; centralized support scales to all clients. |
| Efficient resolutions | Email, phone, and portal workflows route queries to the right teams for faster turnaround. |
What If…
| Scenario | What you can do |
|---|
| You need 1:1 help on a query | Email [email protected] for a ticket ID or call 080 6000 1111 from your registered mobile. |
| You expect a dedicated contact | We do not offer RMs, but every query is tracked and answered by our specialized teams. |
| You are new and want platform guidance | Start with School of Stocks or ask in the FYERS Community. |
Last updated: 11 Dec 2025
Related Articles
Why Doesn’t FYERS Give Personalized Advice?
We at FYERS are a non-advisory, execution-only platform. We don’t provide personalized investment advice because it requires SEBI Investment Adviser (RIA) registration and a one-to-one advisory setup that’s different from our digital-first model. Our ...
Why Doesn’t FYERS Give Trading Tips?
FYERS does not provide trading tips. We at FYERS focus on empowering self‑directed decision‑making rather than pushing short‑term trades. Tips can create a conflict of interest and are often used to drive churn. Our philosophy is to stay unbiased and ...
Why Am I Not Able to Connect With FYERS Support?
If your call to FYERS Support isn’t connecting, it’s usually because you’re dialing from a number that isn’t registered on your FYERS account. For security, we at FYERS only accept calls from your registered mobile number so we can identify you ...
Where Can I Read All the Terms & Conditions of FYERS?
Before you start trading or investing, it helps to know the terms that govern your relationship with us. We at FYERS publish all Terms & Conditions on our website so you can review your rights, responsibilities and the scope of services across our ...
How to Get in Touch With FYERS Support Team?
Need assistance with your FYERS account or services? We at FYERS are here to help via email and phone during business hours. Whether it is a technical issue or an account-related query, our team aims to provide timely, accurate solutions. At a ...