Why FYERS don’t assign Relationship Managers (RM)?
FYERS does not assign Relationship Managers (RMs) because our support model is designed for active, self-directed traders and investors who prefer efficiency over personalized hand-holding. This approach enables us to maintain scalable, consistent, and fast support for all users—without the limitations of RM-based service models.
How FYERS Offers Support Without RMs
- Support Portal: Access FAQs, guides, and step-by-step help 24/7
- Raise a Ticket: Email us at [email protected] to create a trackable query
- Call Support: Reach us at 080-6000 1111 (from your registered mobile number)
- Community & Blog: Get updates and clarity through the FYERS Blog and Community
- School of Stocks: Learn strategies and concepts via FYERS' education portal
Why We Don’t Assign RMs
| Reason | Explanation |
|---|
| Target Audience | FYERS is built for traders and investors who operate independently. |
| Scalable Support | RM models are resource-heavy and slow to scale. |
| Efficient Resolutions | Centralized support via email, phone, and portal allows faster query handling. |
What If...
| Scenario | What You Can Do |
|---|
| You need 1:1 help on a query | Raise a support ticket or call us directly—our team will resolve it. |
| You expect a dedicated contact | FYERS doesn’t offer RMs, but our system ensures every query is tracked and answered. |
| You’re new and want platform guidance | Use the School of Stocks or ask via the FYERS Community. |
Tip: FYERS’ non-RM model lets us resolve issues faster and treat every query with equal priority—no waiting for a specific person to respond.
Last updated: 17 Jun 2025
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