We at FYERS are built for active, self‑directed traders and investors. We do not assign Relationship Managers (RMs) because an RM‑based model adds hand‑holding and overhead that slows support and does not scale fairly for everyone. Our approach keeps support fast, consistent and unbiased for all clients.
| Reason | Explanation |
|---|---|
| Target audience | FYERS is built for independent traders and investors who prefer speed and control. |
| Scalable support | RM models are resource‑heavy and slow to scale; centralized support scales to all clients. |
| Efficient resolutions | Email, phone, and portal workflows route queries to the right teams for faster turnaround. |
| Scenario | What you can do |
|---|---|
| You need 1:1 help on a query | Email [email protected] for a ticket ID or call 080 6000 1111 from your registered mobile. |
| You expect a dedicated contact | We do not offer RMs, but every query is tracked and answered by our specialized teams. |
| You are new and want platform guidance | Start with School of Stocks or ask in the FYERS Community. |
Last updated: 11 Dec 2025