Why does my recently transferred shares to FYERS Demat A/c show the Buy Average as Zero?
If you've transferred shares from another broker into your FYERS Demat Account, you may notice that the Buy Average appears as zero. This happens because the original purchase price of those shares isn't available to FYERS—the shares were not bought on our platform, so no cost data is carried forward automatically.
Here’s how you can get it updated.
How to update your Buy Average
What If...
| Scenario | Explanation |
|---|
| I didn’t send the SOA | The Buy Average will remain 0.00 until FYERS receives valid purchase proof. |
| I sent the SOA but it's not updated | Allow up to 48 working hours. You can follow up with your support ticket ID if it takes longer. |
| I have multiple share transfers | Combine all relevant SOAs and mention each transfer clearly to avoid partial updates. |
| I don’t have a detailed SOA | Reach out to your previous broker to get a formal statement or purchase contract note. |
Make sure your document clearly mentions the ISIN and buy price. Screenshots or partial extracts may delay processing.
Last updated: 28 Jun 2025
Related Articles
How is the buy average calculated for Equity?
The Buy Average helps you understand the average price at which you've acquired shares of a particular stock over time. On FYERS, this value is calculated using the FIFO (First In First Out) method, which is also aligned with tax-reporting norms. ...
How to transfer shares to your FYERS Demat Account?
How to transfer shares to your FYERS Demat Account? If you're moving from another broker or want to consolidate your holdings under FYERS, you can transfer your shares easily either online using CDSL EASIEST or offline using a physical form. Here's ...
How to transfer shares using CDSL Easiest via FYERS?
If you wish to transfer shares from your FYERS Demat account to another Demat account, you can conveniently do it using the CDSL Easiest portal. This feature enables off-market share transfers online with your CDSL credentials and doesn’t require ...
When will the bonus shares reflect in my Demat account?
Bonus shares are additional shares issued by a company to its existing shareholders without any extra cost. They are distributed based on the number of shares already held and typically aim to reward shareholders from accumulated earnings. When are ...
Why is my margin requirement showing zero in the order window?
If you see a zero margin requirement while placing an options buy order in FYERS, it's usually because of the premium you’ve already received from selling options. The system intelligently uses this credit to offset the margin requirement for new ...