For NRI clients trading in the Futures & Options (F&O) segment through an NRO Non-PIS account, FYERS issues the contract note for each executed order. This serves as the official trade confirmation for all F&O transactions on FYERS platforms.
While FYERS issues the contract note, it does not include trade obligation details. These are provided separately by the custodian, Orbis Financial Corporation Ltd, as part of the clearing process.
| Scenario | What you should know |
|---|---|
| What if I have not received my contract note yet? | Contract notes are generated after trade settlement. You can expect to receive them on your registered email ID within 24 hours. |
| What if 24 hours have passed and I still haven’t received the contract note? | First, check your spam or junk folder, as system-generated emails may sometimes be filtered there.If not received, please contact support for assistance. |
| Only the FYERS contract note is received | This is expected; check your email from Orbis for obligation and settlement details. |
| Margin statements are missing | Confirm your email is current with FYERS and Orbis; contact support if delays persist. |
| Need consolidated reporting | Keep both FYERS contract notes and Orbis statements for accurate records and tax filing. |