When you trade commodities through FYERS, every party involved, the client and the Authorized Person (AP), follows SEBI and exchange-mandated Rights and Obligations. These rules promote transparency, fair conduct, and responsible trading on commodity exchanges.
| Category | Summary |
|---|---|
| Client responsibilities | Trade only in approved contracts, keep KYC updated, maintain margins, monitor positions, and honor settlement obligations. |
| AP responsibilities | Onboard clients as per regulation, provide platform access, communicate policies correctly, and route grievances for timely resolution. |
| Privacy and security | Your data is handled as per applicable laws. Sharing occurs only with consent or when required by regulation. |
| Fair conduct and grievance redressal | All parties must act professionally and fairly. Formal escalation, investor grievance handling, and arbitration are available if needed. |
| Scenario | What you can do |
|---|---|
| You are unsure about a clause | Read the official document, then write to [email protected] with the clause text for guidance. |
| You notice a discrepancy in your statement | Report it immediately with screenshots or contract note details so it can be investigated. |
| You suspect non-compliance by an AP | Raise a ticket or email [email protected] with evidence. |
| You want to delink from an AP | Submit a written request through support. Your account will continue directly with FYERS. |
| The link does not open | Try another browser, check your PDF viewer, or use the Policy section on fyers.in. You can also contact us. |
Last updated: 18 Dec 2025