What are the primary channels through which FYERS communicates planned maintenance and outages with its users?

What are the primary channels through which FYERS communicates planned maintenance and outages with its users?

FYERS ensures timely and transparent communication during system maintenance and outages through two primary channels: the FYERS Status Page and the FYERS Noticeboard. These resources keep traders informed and prepared, helping them manage their strategies proactively.

Key communication channels for downtime and maintenance

  1. FYERS Status Page
    - Dedicated platform for real-time updates on platform health.
    - Includes alerts for planned maintenance, unexpected outages, and performance issues.
    - Users can subscribe to notifications for live updates.
  2. FYERS Noticeboard
    - Official hub for all company announcements.
    - Covers planned maintenance schedules, regulatory notices, product changes, and internal policy updates.

Why it matters for users?

  • Stay informed about platform availability and upcoming maintenance windows.
  • Minimize disruptions to trading by planning around scheduled downtimes.
  • Get early alerts on potential performance degradations or compliance-related changes.

What if...

SituationResolution
Can’t access FYERS Web or AppCheck the FYERS Status Page for live system updates
Missed a scheduled maintenance alertReview the FYERS Noticeboard for prior announcements
Unclear if issue is local or platform-wideCompare with status page and community feedback
Bookmark the FYERS Status Page and Noticeboard to stay on top of platform updates and scheduled maintenance.
Last updated: 30 Jun 2025
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