How to file a complaint against a Stock Broker?
If you are an investor/client who has a grievance with your Stock Broker, you can follow the procedure given below to file a complaint and seek resolution.
First, you should lodge a complaint directly with the concerned Stock Broker. In our case, you can email your grievance at [email protected]. You can also check the Investor grievance matrix in our contact us page for more details.
If you are not satisfied with the response, you can escalate your complaint through the SCORES Portal, which is an online platform for investors to lodge and follow up their complaints and track the status of redressal. You will need to create a username and password to access the portal.
If you are still not happy with the outcome of your complaint, you can approach the ODR Portal, which is an online dispute resolution mechanism to initiate the dispute resolution process. You will need to provide your PAN and mobile number to login. The ODR Portal will help you resolve your dispute through mediation, arbitration, or adjudication. For more information, please refer to this SEBI circular.
Note: You will need to provide relevant documents such as contract notes, ledger statements, bank statements, Demat statements, etc. to support your complaint. You should also mention the details of your grievance, such as the date of occurrence, amount involved, name of the Stock Broker, etc.
What is a stock split?
A stock split is a corporate action in which a company divides its existing shares into multiple shares to boost the liquidity of the shares. Although the number of shares outstanding increases by a specific multiple, the total value of the shares ...
What is latency in stock market?
Latency in stock markets is the delay that occurs between placing an order and executing it on the exchange. It affects the speed and accuracy of trade execution and can impact the profitability of traders. For instance, Mr. A wants to buy 100 shares ...
What are stock indices and how are they calculated?
To gauge the movement of all the stocks at any given time is a cumbersome process for an average investor. Hence, representation has been designed which encompasses a basket of similar stocks, to indicate the trend of the market. This representation ...
What will happen to my Intraday position if the stock hits the circuit limit?
An Intraday position in Equity allows you to buy or sell stocks with leverage (up to 5 times the money in your account). However, you must close your Intraday trades on the same day. If you don’t, we will try to close them for you around 3.15 PM. But ...
What happens to stocks after pledging? Is it transferred to the broker or exchange to provide margins?
Once the shares are pledged, your holdings are sent to the exchange and the margin for the same is released by the exchange. FYERS merely credits the pledge margins into your trading account. Check out this article for the procedure to pledge your ...