How to File a Complaint Against a Stock Broker?

How to file a complaint against a Stock Broker?

If you're an investor or client with a grievance against your stock broker, follow this procedure:
  • Lodge a complaint directly with the stock broker. Email us at [email protected]. Refer to the Investor grievance matrix on our contact us page for more details.
  • If the issue is still not resolved, approach the Online Dispute Resolution (ODR) Portal. Login with your PAN and mobile number to initiate the dispute resolution process, which may include mediation, arbitration, or adjudication.
For more information, please refer to this SEBI circular.

Note: Ensure to have all relevant documents ready, such as contract notes, ledger statements, bank statements, and Demat statements. Clearly mention the details of your grievance, such as the date, amount involved, and name of the stock broker.

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