In the Transaction History section, you can narrow down the displayed records using the available filters.
You can download your transaction history in PDF or CSV format. The maximum date range that can be selected for a single download is three years.
| Scenario | Solution |
|---|---|
| No transactions are displayed | Check the selected transaction type, status, and date range. Also confirm that fund activity occurred during the selected period. |
| I need records covering more than three years | Download the records in separate date ranges of up to three years each. Contact FYERS Support if older records are not available through the platform. |
| The CSV file does not open correctly | Open the file using a spreadsheet application such as Microsoft Excel or Google Sheets. You can also download it again after confirming the selected dates and file format. |
| A deposit or withdrawal is not listed | Check whether the selected filters or date range exclude the transaction. If it is still missing, contact FYERS Support with the transaction date, amount, and payment reference details. |
| The downloaded file does not appear on my device | Check the browser’s or device’s default download folder. Also confirm that the browser or FYERS App has the required file-storage permissions. |
| The download is unsuccessful | Check your internet connection, reduce the selected date range, and try again. Contact FYERS Support if the issue continues. |