KRA (Know Your Customer Registration Agency), following SEBI guidelines, validates clients' KYC details and notifies them via email or SMS. Upon receiving such a notification, you should validate your email address by clicking on the provided link.
Once your KYC details are validated by the KRA, you will receive a notification via email or SMS. This notification will contain a link to validate your email address.
For the step-by-step procedure to validate your KYC details, refer to this article: How to validate your KYC details.
| Scenario | Solution |
|---|---|
| I haven’t received a KYC validation notification | Ensure your contact details are correct in the system and check your email and SMS inbox. If not received, contact us. |
| The link in the KYC validation email has expired | Request a fresh link from us to validate your KYC details. |
| My KYC details were not validated successfully | Verify the details you submitted and contact us for assistance. |
Last updated: 02 Jan 2026