| The payment is still being processed | Check the transaction status and avoid initiating another transfer for the same amount until the first transaction reaches a final status. |
| The payment is completed, but the funds are not credited | Contact FYERS Support and provide the payment reference number or bank transaction ID. |
| The UPI ID cannot be verified | Check that the UPI ID is entered correctly, is active, and is linked to the registered bank account selected on FYERS. You can also try another UPI ID linked to the same registered bank account. |
| The UPI payment request expires | Initiate a new payment request after confirming that the UPI app is active, the bank account has sufficient balance, and the bank’s UPI limit has not been exceeded. |
| You want to transfer more than the UPI limit | Use the Payment Gateway, IMPS, NEFT, or RTGS, subject to the applicable transfer limits and your bank’s policies. |