How can I track the status of my bank mandate with FYERS?
Setting up a bank mandate is essential for enabling automatic SIP payments in mutual funds. Once you’ve submitted a mandate request via FYERS, it’s natural to want to track its approval status. Here's how you can stay updated and what each status means.
What is a bank mandate?
A bank mandate is an authorisation that allows FYERS to auto-debit SIP amounts from your registered bank account. The mandate must be verified and approved by both your bank and the payment processor (like BSE/NPCI) before it becomes active.
Where to track your mandate status?
You can track your mandate’s current status on the FYERS platform:
On FYERS Web or Mobile:
- Go to the Funds section.
- Click on the Mandate tab.
- Then click on the Mutual Funds tab.
- You'll see the status of mandates—Active, Pending, or Rejected—along with the details.
What do the different statuses mean?
| Status | Meaning |
|---|
| Active | Your mandate is successfully registered and ready for SIP transactions. |
| Pending | Your mandate is under process and awaiting approval from the bank or payment system. |
| Rejected | The bank or payment gateway declined the request; you may need to submit a new mandate. |
Mandate verification may take 3–5 working days depending on your bank. If it stays in Pending for longer, check your email for bank communications or contact FYERS Support for assistance.
Last updated: 10 Jun 2025
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