Do I receive the Email confirmation for the payouts are processed/rejected?
Yes, you will receive the mail confirmation that your withdrawal processed successfully. If your payout is rejected due to ‘No Clear Balance’, you will not be notified through the mail. You can check the status of your payout by writing to firstname.lastname@example.org or calling us on 080-60001111 or kindly verify your fund limit in a ledger account through Back Office or platform.
Why is the withdrawal request is being rejected?
You could have requested the payout higher than the balance available, or you have sold shares or made profits, that can be withdrawn only after T+2 days in case of Equities or T+1 day in case Derivatives (FNO/CDS/MCX) respectively. Note – If you are ...
I requested for the payout, but money hasn’t credited to my bank account?
Payout requests placed on Saturday (After 6:30 AM) and Sundays will be processed on Mondays. If there is a public holiday, payouts will be processed on the next working day. Usually, request placed on weekdays. i.e. Monday to Saturday will be ...
How much time does it take to process the withdrawal request NSE/MCX?
Withdrawal requests that have been placed before 6:30 AM will be processed and get credited to your bank account during the same day whereas withdrawal requests that have been placed after 6:30 AM will be processed during the next working day. Note: ...
How do I add money to my trading account using IMPS, NEFT, RTGS or UPI?
You can use any of the available banking modes NEFT/RTGS/IMPS/UPI for funds transfer. In the case of UPI, refer to this article – How do I add money instantly to my trading account using UPI? You just have to login to the netbanking portal of your ...
Can I link a joint bank account to trading account?
Yes, you can link if you are a joint bank account holder. Please note that whenever you transfer the funds using NEFT/RTGS/IMPS/UPI, please drop the mail to email@example.com to get the funds updated to your trading account, you will receive a unique ...